New Delhi: Air India will make arrangements to inform passengers in advance about the change or delay in the flight schedule. The company will also set up a coordination team to resolve issues related to the airport. This has been said in an internal notification issued by the company. Tata-owned Air India has identified areas to improve performance after reviewing various works.
In an internal communication, Air India Chief Executive Officer (CEO) and Managing Director Campbell Wilson said the airline will seek an airport ‘slot’ for improvement.
“It is difficult to meet all the changes that the airline wants at the ‘slot’ level this season, but we know what we have to do. We will move forward in this matter session after session.
The airline, which has an 8.4 per cent share in the domestic market in July, will also set up an airport/centre control/regional control coordination team to better understand airport-related issues,” He added.